Privacy Policy

A legal disclaimer

At Élysées Bakery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information provided through our website, online ordering system, catering requests, and other interactions with our bakery.

Information We Collect

We may collect personal information including:

Name
Email address
Phone number
Billing and payment information
Delivery or pickup details
Catering and custom cake request information
Website usage data through cookies and analytics tools

How We Use Your Information

Your information may be used to:

Process bakery, catering, and custom cake orders
Communicate about orders, pickups, or deliveries
Respond to inquiries and customer service requests
Improve our website, products, and customer experience
Send updates or promotional communications if you choose to receive them

Payment Information

Payments made through our website may be processed through secure third-party payment providers. Élysées Bakery does not store full credit card information on our servers.

Cookies & Analytics

Our website may use cookies and analytics tools to better understand how visitors use our site and to improve website performance and user experience.

Sharing Information

We do not sell or trade personal information. Information may only be shared with trusted third-party services necessary to operate our business, including payment processors, delivery services, website hosting providers, and email communication platforms.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

Updates to This Policy

Élysées Bakery may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us directly through our website or visit us at:

Élysées Bakery
6161 Cambie Street
Vancouver, BC, Canada