Refund Policy

This policy outlines how refunds, cancellations, and changes are handled for all purchases made through our bakery, including in-store items, custom cake orders, and catering services.

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Our goal is to be fair and transparent while maintaining the quality and preparation standards required for fresh baked goods. Because many of our products are made to order or are perishable, refunds may not be available in all cases.

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For custom cakes and catering orders, specific timelines for cancellations or changes may apply. Once production has begun, refunds or modifications may be limited or unavailable.

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Policies may vary depending on the type of order and applicable local regulations. This policy is intended to provide general guidance and does not override consumer protection laws.

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If you have any questions or concerns about your order, we encourage you to contact us directly so we can review your situation and assist where possible.